Open Tender for Implementation, Maintenance and Support Services for Asian Institute of Chartered Bankers (AICB) Call Centre Automation

Asian Institute of Chartered Bankers (AICB) is pleased to invite qualified and experienced vendors to participate in the above tender.
Mandatory Requirements

Only companies which fulfill the following requirements will be considered:
1. Must be an authorized partner and reseller for the range of products and services related to the tender
2. Minimum 2 years experience in IT Infrastructure related business
3. No litigation or dispute has been instituted against the Tenderer
4. Positive net worth at least 1 out of the last 4 financial years (based on audited financial statements)

Tender Document Request

The RFP document will be issued via e-mail from 8 August 2022 to the interested party after submission of the followings.

1. Appendix A – Conditions of the Proposals
2. Appendix B – RFP Acknowledgement Form
3. Appendix E – Undertaking of Confidentiality
4. Appendix N – Declaration for Conflict of Interest

Interested tenderer(s) shall email the above duly completed forms to before 10 August 2022.

The tender closing date is 30 August 2022 at 3 pm (MYT).
For any further clarification, please contact us at

Click the button below to download the Appendices: