Open Tender: Implementation, Maintenance and Support Services for STF Resources Enterprise Service Management (ESM) System

Open Tender for Implementation, Maintenance and Support Services for an Enterprise Service Management (ESM) System

STF Resources Sdn Bhd (STFR) is pleased to invite qualified and experienced vendors to participate in the above tender.

Mandatory Requirements

Only companies that fulfill the following requirements will be considered:

  1. Must be an authorised partner and reseller for the range of products and services proposed in the proposal.
  2. Minimum 2 years experience in implementing an Enterprise Service Management System of similar size.
  3. No litigation has been instituted against the tenderer at the point of submission.
  4. Positive net worth for at least 2 out of the last 3 financial years (based on audited financial statements).

Request for Proposal (RFP) Document

The RFP document will be issued to interested parties upon submission of the following appendices, which can be downloaded at the links a the botom of this page.

  • Appendix A – Conditions of the Proposal (for information)
  • Appendix B – RFP Acknowledgement Form
  • Appendix E – Undertaking of Confidentiality
  • Appendix N – Conflict of Interest Declaration Form

Please email the duly completed forms to

The tender closing date is 22 February 2024 at 3 p.m. (MYT).

For further clarifications, please contact us at